RamCity Privacy Statement
RamCity is committed to protecting your right to privacy when visiting RamCity.co.nz ("Site"). This privacy statement describes the kinds of information we collect, how we collect it, and how we use it. In summary, you should know that:
- RamCity employs security measures to keep your personal information safe
- RamCity does not sell your personal information to other companies
Security
RamCity takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. RamCity takes care to reinforce the importance of our web site visitors' security and privacy among our employees. We are constantly re-evaluating and deploying new technologies to enhance our security.
What types of information does RamCity collect from me?
Personally Identifiable Information
Personally identifiable information is information that identifies you as an individual, such as your name, mailing address, phone number, email address, credit card information and password ("Personally Identifiable Information"). We may collect Personally Identifiable Information from you when you (a) make a purchase from our web site, (b) voluntarily provide it when you use the Site, enter a prize draw or special competition promotion (c) or (d) provide it when you communicate with us.
Non-Personally Identifiable Information
Non-personally identifiable information is information that does not identify you as an individual ("Non-Personally Identifiable Information"). Non-Personally Identifiable Information includes information such as your browser type, the URL of the previous Web site you visited, the Web pages and advertisements you view or select, and the types of services you use. Non-Personally Identifiable Information also includes "Aggregate Information," which is described below in the section titled "How Do We Use Non-Personally Identifiable Information?" We may automatically collect certain types of Non-Personally Identifiable Information from you when you use the Site. We may also collect Non-Personally Identifiable Information from you that you voluntarily provide (such as information included in response to a questionnaire or survey).
Cookies
Our Web servers may place small bits of text or "cookies" onto your computer's hard drive and memory. Cookies enable us to identify you so you do not have to re-enter certain information each time you visit our sites and allow us to keep track of your shopping choices.
Often we use third-party services to help us measure the effectiveness of our Web site. These companies may place third-party cookies on your hard drive to help us analyze the traffic on our Web site and better meet our customers' needs. This does not give RamCity or any other company access to your personal information or other information on your computer. We do not track or store any personally identifiable information in cookies. If you are concerned, you can set your browser to decline third-party cookies, or you can delete these cookies from your hard drive, but this may prevent you from enjoying the full user experience with our Site.
IP Address
An IP address is a number that is assigned to your computer automatically when you use the Internet. We may collect IP addresses for the purposes of systems administration, server problem diagnosis and to compile aggregate information (such as how many visitors logged on to the Site). When you visit a particular Web page on the Site, our servers log your IP address. Your IP address is not linked to your Personally Identifiable Information.
How does RamCity use and disclose information collected about me?
Personally Identifiable Information
We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods.
Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.
We may also use your personal information to provide you with information about other services and products offered by us. If you do not want to receive any mailings from us, then you can simply use the 'unsubscribe' link which is provided at the bottom of every email communication we send out.
We may use or disclose your personal information to organisations outside RamCity and its related companies (including organisations outside the Australian jurisdiction) and any related entities of RamCity for purposes relating to the management of your account with us. We require these organisations to adhere to strict confidentiality about your personal information. Such organisations include:
- Logistics, freight and warehousing providers
- Warranty service providers or their agents
- Market research companies
- Customer service provision companies
- Companies who send postal mail and e-mail on our behalf
- Payment processing and financial transaction provision companies, such as eWay or PayPal
- Our professional advisers, accountants, lawyers, auditors
- E-mail list management companies
Our product review system allows customers to post reviews and contains only basic username information. Customers may also from time to time submit reviews about their shopping experience to other third party review websites, who have thier own privacy policies. In addition, we may disclose your Personally Identifiable Information when we believe in good faith that it is required by any applicable law or legal process, or if we believe we need to disclose it to protect or enforce our rights or the rights of our other users, or other third parties.
Non-Personally Identifiable Information
We may disclose Non-Personally Identifiable Information in connection with improving the services we offer and facilitating our marketing efforts. In addition, we may combine your Non-Personally Identifiable Information that relates to your use of the Site with that of other users ("Aggregate Information") to determine which areas of the Site are most popular, and how our services are used. By collecting this Aggregate Information and analyzing it, we can use it to improve the Site. We may disclose Aggregate Information in connection with improving the services we offer and facilitating our marketing efforts.
Warning about online disclosure of Information
Third Parties
RamCity does not control the privacy policies of our advertisers or other third parties that have Web sites linked to the Site. If you click on an advertisement or link, the privacy policies of the Web site that you link to will govern the use of your information by that Web site's operator. We assume no responsibility or liability for the actions of such third parties with respect to their use of your information or otherwise. Accordingly, make sure you are aware of and comfortable with the privacy policies of any third-party Web sites you link to.
No Absolute Safeguards
Although we will use reasonable efforts to safeguard the privacy of your information, transmissions on the Internet cannot be made absolutely secure. Accordingly, we assume no responsibility or liability for disclosure of any of your information due to errors in transmission, unauthorized third-party access or other causes beyond our reasonable control.
Children's Personally Identifiable Information
We feel strongly about protecting the privacy of children. We encourage children to involve their parents in any interactive activity they participate in online. RamCity will not knowingly collect or use any personal information from children we know to be under the age of thirteen. In addition, once we are notified we will delete any information in our databases that originates from a child under the age of thirteen.
What options do I have to control the use of my personally identifiable information?
Receiving Communications And Opting Out
During the checkout registration process, you can "opt out" of receiving certain communications from us and our partners. If you are already registered, you can still "opt out" from receiving these communications using the 'unsubscribe' link at the bottom of the email, by contacting us or by accessing your account information screen.
Correction And Deletion Of Information
If you registered with our Site, you can correct your personal information by accessing your account information screen. You can also obtain a copy of and request that we correct your Personally Identifiable Information by contacting us. For your protection, you will be required to provide proof of your identity to obtain a copy of your Personally Identifiable Information. If you desire, we will delete all of your Personally Identifiable Information (except for your transaction history) from our records upon your request. However, if you choose to delete your Personally Identifiable Information, you may not be able to access some areas of the Site.
Your role in protecting your Privacy
Please remember that protection of your privacy begins with you. You are solely responsible for maintaining the secrecy of any password you use to register, and you should always be careful and responsible whenever disclosing information online.
Acceptance of Privacy Policy
If you use the Site, you are accepting the terms and conditions of this Privacy Policy, and we will have the right to use your information as described in this Privacy Policy. If you do not agree to have your information used in any of the ways described in this Privacy Policy, you must discontinue use of the Site. We reserve the right to modify this Privacy Policy at any time. Your continued use of the Site after we either personally notify you or generally post such changes on the site will constitute your acceptance of those changes. If you have questions or concerns about this Privacy Policy, please contact us.





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